The most important factor that should be considered when choosing a structural contractor is the warranty that comes with the job being done. In the last five years we have noticed that everybody with a pickup truck and rubber boots is now a “water proofer”. This unfortunate market trend comes and goes every few years. Coupled with misdiagnosis, improper repair techniques, inadequate material integrations, and “coffee-shop labour” in combination with poor workmanship – the individual who pays most for this unrelenting market saturation is you, the customer. Every year or so, Yellowpages and Google become populated with a plethora of contractors and “family run businesses”, all of which have been “waterproofing for a century”, while carrying “50 year guarantees”, and so on, and so on.

Let’s face it, complex waterproofing and drainage considerations coupled with a high degree of difficulty within the realm of structural foundation repair usually drives these amateur contractors out of business in a very short period of time. The end result? They close their doors and shut off their phones, leaving the warranty void and the customer stranded.

Beware of empty warranty promises and “fly-by-night” contractors. Waterproofing and drainage considerations throughout the province haven’t changed in decades (albeit more is now required). Every trade show we attend is full of new products, materials and techniques for “cheap and quick” waterproofing and structural repairs. If there was an easier way to establish a true warranty (coupled with a certified repair process), we would know about it. The waterproofing industry itself has quadrupled in product scope and size throughout the last few years. Even the big-box stores carry plastic sump pumps and low quality “rubberized” membranes. Remember, in this overly-saturated industry you are purchasing peace of mind in the form of a trustworthy guarantee, not just a service.

Trust in our experience and expertise, and remember, this is all we do.